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Payment & finance
How can I pay for my order? We have multiple ways to pay; Pay with a credit or debit card using Sagepay on our website, Snap Finance – Spread the cost, split payments with Splitit or over the phone with our sales team. 0 Comments -
How do I apply for finance?
Is there something in particular you are looking for or has something caught your eye? To apply for finance, use this link to our website; https://honeypotfurniture.co.uk/snap-finance-2022/ or alternatively you can provide us with a mobile number and we can text the link to you. Should you have any issues please do give us a call 0 Comments -
Can I place an order?
Our Honey Pot team are ready and waiting to help. You can order using our website www.honeypotfurniture.co.uk and pay with Sagepay or you call us to make full payment. Alternatively you can spread the cost and apply for finance https://honeypotfurniture.co.uk/snap-finance-2022/ 0 Comments -
Delivery
How much does delivery cost? Delivery is FREE to England and Wales, But charges do apply to Scotland and Northern Ireland. When will my order be delivered? We deliver to all areas on different days of the week, simply enter your postcode on our delivery page to find out when we deliver to your area. 0 Comments -
Customer Service & Returns
I have an issue with my received order Please contact our customer services department with your name, address and contact number and details of the issue, along with any images that may help us. Our customer services email address is; cs@honeypotfurniture.co.uk Can I buy spare seat cushion covers? Please contact our customer service department for 0 Comments -
Product Advice
Can I see your products in person? We continue to improve our website with images, videos and information to give our customers far and wide, the best experience, however, you can, of course, visit our showroom based in Grantham Lincolnshire. We are open 9am-6pm weekdays and 10am-3pm weekends. Find our address here. Do you have 0 Comments -
Warranty
My warranty has expired, can you repair my sofa? We do not currently offer a sofa repair service, however, we have a recommended supplier of furniture repair services in Homeserve. Click here to view their website. How long is my warranty? All our products come with a 12-month manufacturers warranty Does my warranty cover zips/buttons? 0 Comments -
General Help
How do I cancel my order? Contact us up to 48 hours before your delivery on 01476 589446 or browse our Contact page to view alternative methods of contact. What happens after I’ve placed my order? You will receive a confirmation email containing all of the information that you need, including confirmation of the furniture 0 Comments -
How can I pay for my order?
We have multiple ways to pay; Pay with a credit or debit card using Sagepay on our website, BACS in full ahead of delivery, Snap Finance – Spread the costs using direct debit (interest-free options available) 0 Comments -
I have been accepted for Snap Finance, What happens now?
Congratulations! Simply browse our catalogue and a member of our sales team will contact you within 48 hours. Alternatively, give us a call on 01476 589446 9am-5pm weekdays or 10am-3pm weekends! 0 Comments -
If I use the finance option how much do I have to pay before I receive my order?
All we require at the time of order is a £15 deposit, which can be paid using a credit or debit card and will be deducted from your loan amount. 0 Comments -
I chose the 24-month payment plan but would like to pay my remaining balance early is that ok?
Yes, simply call Snap Finance directly on 03300 109381 and they will settle this with you. Their lines are open 9am-6pm weekdays and 10am-3pm weekends. 0 Comments -
My card isn’t registered to my delivery address?
All payments must come from a card registered to the delivery address. If your card is not registered to your delivery address then we can accept a bank transfer or cash on delivery. 0 Comments -
When will my order be delivered?
We deliver to all areas on different days of the week, simply enter your postcode on our delivery page to find out when we deliver to your area. 0 Comments -
Will my sofa fit through my narrow door/hallway?
Our skilled delivery team can fit most sofas through standard door/hallways however if you have a smaller entrance contact us with your measurements and we can check for you. 0 Comments -
What day do you deliver to my postcode?
We deliver to all areas of the UK mainland on different days of the week so it all depends on your particular postcode. Visit our Delivery page and enter your postcode for more information. 0 Comments
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What if the products are faulty or damaged, or I have received the wrong products?
Our delivery team will ask you to inspect the products before signing acceptance of the delivery so please inspect the products carefully before signing. If you spot any faults or damage then please notify the delivery team immediately. Our team inspect all of our products to ensure that they are in perfect condition before delivering 0 Comments -
How long is my warranty?
All our products come with a 12-month manufacturers warranty 0 Comments
We are a growing, family-owned furniture business delivering sofas to customers across the UK. We sell a wide range of leather, fabric and faux leather sofas and other furniture at competitive, hard-to-match prices. We have been trading for over 10 years and have sold thousands of sofas to happy customers.
Every house deserves to be made into a home. That means comfort, and comfort means quality – well crafted, well designed furniture that we can offer you at the lowest possible prices. We’re here to deliver you elegant and durable furniture as quickly, cheaply, and easily as possible – everything brand new, well packaged, and brought straight to your door.